Refund policy

At Wild Prairie Organics, we strive to ensure you are happy with every purchase. However, we understand that there may be occasions where you need to return a product. Please review our return policy below:

Eligibility for Returns and Exchanges

To be eligible for a return, product must be unopened and unused; being in the same condition that you received it in.

Returns must be initiated within 30 days of the purchase date.

We strive to deliver the best services and products, but if an item(s) arrives damaged or defective, we will replace the item(s) at no charge to you. Please contact us immediately for a return/exchange. Once your return is accepted, we will arrange for return shipping, and upon receipt, we will have the replacement item(s) sent out to you at no additional cost.

Non-Returnable Items

We cannot accept returns on opened or used products for hygiene reasons, unless they are damaged or defective upon receipt.

Process for Returns

To initiate a return for orders placed within 30 days, please contact us through our contact page and include your order number and a brief description of the issue. Once your refund is approved, please ship the item back in its original packaging. You will be responsible for return shipping. Once the product is received, we will apply a store credit to your account.

Ship the package to:

Wild Prairie Organics 
14083 S. State Hwy 51, #177
Coweta, OK. 74429

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item(s). We will also notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a store credit will be automatically applied to your account.

For returns over $100, we recommend applying insurance to your item(s) as we can not be held responsible for any lost parcels in shipment.

Damaged or Defective Items

If you receive a damaged or defective item(s) please contact us within 30 days of receiving your order. We will gladly replace the item or issue a store credit.

Please see our “Heat Exposure” advisory as these items would not be eligible for return.